Warranty Information
Your mOvia POV is backed by our comprehensive warranty.
1 Year Limited Warranty
Every mOvia POV camera comes with a 1-year limited warranty from the date of purchase. This warranty covers manufacturing defects and hardware malfunctions under normal use conditions.
What's Covered
- Manufacturing defects in materials and workmanship
- Hardware malfunctions (camera, buttons, sensors)
- Battery issues under normal use
- Video/audio recording issues due to hardware
What's Not Covered
- Physical damage from drops, impacts, or accidents
- Water damage beyond IPX4 rating (submersion without waterproof case)
- Normal wear and tear
- Accessories (cables, mounts, SD card)
How to Make a Warranty Claim
- 1. Contact us via our Contact Us page with your order number and a description of the issue
- 2. Our support team will troubleshoot and confirm if the issue is covered under warranty
- 3. If covered, we'll send you a replacement unit or arrange for repairs
- 4. You may need to return the defective unit (we'll provide a prepaid shipping label)